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18 March 2010

USCIS Announces E-Verify Employee Rights Initiatives

On March 17, USCIS Director Ali Mayorkas announced new civil rights initiatives tied to E-Verify, our program that allows employers to electronically verify the employment eligibility of newly hired employees. E-Verify is currently used by over 192,000 employers at 707,000 worksites and is growing by more than 1,000 employers a week.

The initiatives include:
  • Videos specially designed for employers and employees available in English and Spanish; 
  • A dedicated hotline created to respond to employee inquiries also available in English and Spanish; and, 
  • A Memorandum of Agreement (MOA) between USCIS and the U.S. Department of Justice, Civil Rights Division.
We're releasing 2 informational videos depicting reenactments of real-world hiring scenarios in which employers and employees work together through the E-Verify process. The 20-minute videos are:
  • "Understanding E-Verify: Employer Responsibilities and Worker Rights," aimed at employers, explains E-Verify rules, procedures, and policies to employers with an emphasis on safeguarding employee privacy. 
  • "Know Your Rights: Employee Rights and Responsibilities," is aimed at employees and places special emphasis on the rights of employees, particularly when an employee receives a message from E-Verify indicating a mismatch between the information that the employer entered into the system and the information contained in government databases. (Available in English and Spanish.)
USCIS helped the Department of Homeland Security's Office for Civil Rights and Civil Liberties make these videos a reality. The videos will be available beginning March 17 at:
Starting April 5, our new employee hotline will help E-Verify staff respond to employee inquiries, issues and complaints. The hotline will use an interactive voice response system. Employees will be able to choose from four options:
  1. General E-Verify information,
  2. Completing the Form I-9,
  3. Contesting an E-Verify case, and
  4. Filing a complaint regarding possible discrimination or employer misuse of the E-Verify program.
The employee hotline will contain options in both English and Spanish. We also will provide customer service representatives who speak both languages. The hotline number is (888) 897-7781 and again, opens for business on April 5.

Finally, USCIS Director Ali Mayorkas just signed a Memorandum of Agreement with the U.S. Department of Justice, Civil Rights Division. The MOA establishes the relationship and process for referrals between the USCIS and Department of Justice, Civil Rights Division, Office of Special Counsel for Unfair Immigration-Related Employment Practices with respect to allegations of discrimination from employer use of E-Verify and information regarding the misuse, abuse or fraudulent use of E-Verify.

I'm excited about the release of the informational videos, the startup of the employee hotline, and the signing of the Memorandum of Agreement. These initiatives showcase our commitment to continuing to improve the E-Verify resources available to both employers and employees and thus help the federal government continue to strengthen the integrity of the E-Verify program. For more information about E-Verify, please visit

Gerri Ratliff, Associate Director
Enterprise Services Directorate



At March 19, 2010 at 12:01:00 PM EDT , Anonymous Anonymous said...

How does this help reduce application processing backlogs...:?

At March 19, 2010 at 2:12:00 PM EDT , Blogger Manoj said...

Dear USCIS Director,
I am an EB India applicant.

I would like answers to two questions:
1) How can you expect an EB immigrant to remain in the same job for 6-7 years? We are going to get promotions, but we cannot accept them because of complicated ammendments, new labor needs to be filed, etc. etc.

2) What is stopping USCIS from accepting all 485s, issuing EAD cards, and giving us green cards when visa becomes available.

3) Why cant USCIS just use wasted visa numbers from previous years? You dont need a legislative directive to do that!

Please answer these three specific questions without referring me to the previous "generic" comment.

God bless America.


At March 19, 2010 at 3:28:00 PM EDT , Anonymous Anonymous said...

I do have a couple question but would like to ask couple as of now.Some are similiar as the above mentioned .
1.Why does it take too long to obtaing a family based Green Card for a family member with in US ? Dont you think the proecess and processing time for legal alient resident (people in us) should be different then for the one outside US?

2.Every other dependents get visa easily but why dont a Lawful Permanent Resindent spouse has to be different?It does not make much sence to me.A personal is a lawful resident but still all those long time consuming process to get his spouse where as other (F1 ,H2 ....) depedent get it easily.

Hope to hear soon.
BTW nice to have a common official blog.Thanks for the effort.

At March 19, 2010 at 3:47:00 PM EDT , Blogger Manoj said...

I am sure that there are many thousands of people who have played by the rules, who want answers to the above three questions.

I believe in this country, and there is no other place in the world like America!

At March 25, 2010 at 9:11:00 PM EDT , Anonymous Anonymous said...

I have worked and lived in USA for the last 10 years.I do love this country and I feel part of it.I go through the stress of checking the visa bulletin each month waiting to become a legal resident.Why 50,000visas for DV lottery when there are more than 50,000 legal,hard working people already here, speaking perfect English, educating their children in this culture, bulding homes and families in this country waiting for the GC?They all love and understand this culture more than any immigrant brought by DV lottery.

At March 31, 2010 at 3:10:00 PM EDT , Anonymous Maggie said...

I applaud the help for employers to verify the status of those they wish to hire. Documentation is often not original and employers need all the help they can get to lawfully hire eligible people.

At March 31, 2010 at 3:29:00 PM EDT , Anonymous Anonymous said...

However, USCIS remains an agency with significant problems including case backlogs, lengthy waits for security name checks for certain individuals, inefficient intake and adjudications processes, insufficient workforce training, and antiquated IT systems that present an ongoing challenge to the efficient and timely delivery of immigration services.

At June 1, 2010 at 9:07:00 AM EDT , Anonymous Mark said...

It can be difficult for an employer to do everything right when all you have is incomplete or outdated documents. So in my opinion it can only be a good thing if employers as well as employees have access to the best and most recent information.

At July 28, 2010 at 5:48:00 PM EDT , Anonymous David said...

This whole legal to work issue is a challenge, especially for startup businesses who may not have the knowledge and experience about the subject. Any additional resources to help the small business owner is very helpful.

At September 11, 2010 at 4:22:00 AM EDT , Anonymous mark sutherland said...

I welcome the idea that emplyers can lawfully verify the status of their employees, as employees quite often are a little lineiant with the truth. Some have falsified experience, fake documents, and the like... (I know this from experience). Employers then, need all the help they can get, in order to ensure that they are hiring canditates who are qualifeid and experienced.


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