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29 August 2012

August Enlace Público Draws Largest Participation Ever

On Aug. 22, from 7:30-9 p.m. EST, the Public Engagement Division of the Customer Service and Public Engagement Directorate (CSPED) held another Enlace Público as part of their series of Spanish-language engagements. The theme of the series is “A Conversation with USCIS.” This series allows us to facilitate and expand our dialogue with external stakeholders. The event was broadcast live and online from the Tomich Center at USCIS headquarters. Mariela Melero, Associate Director of CSPED, Victoria Porto, Field Operations, and Carlos Muñoz-Acevedo, Deputy Public Advocate from Immigration and Customs Enforcement, were part of a panel that answered questions submitted by participants.

Hundreds of questions were received over the phone, Twitter, and Facebook, and focused primarily on the agency’s implementation of consideration of deferred action for childhood arrivals. This particular Enlace Público had the largest public participation rates in the series’ two-year history. An estimated 5,480 individuals joined through teleconference and 2,874 viewed the event over live Web stream. Enlace Públicos continue to provide a critical forum for many USCIS customers and stakeholders in their primary language


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