myUSCIS Wins Igniting Innovation Award
USCIS is always striving to improve customer service. Our myUSCIS tool, which helps people navigate the immigration process online in a mobile-friendly format, is a key component of that effort.
This past Monday, April 25, the American Council for Technology and Industry Advisory Council recognized our work with myUSCIS with the overall Igniting Innovation Award at the ACT-IAC Igniting Innovation Showcase and Award event in Washington, D.C. A panel of government and industry judges selected USCIS as the overall winner out of 40 finalists in the fields of cybersecurity, mobile technology and data analytics, among other areas.
From left: Craig Schneider, Beth Gomolka, Allison Smith, Wendy DeLapp of the myUSCIS Team at the ACT-IAC Igniting Innovation Showcase and Award event
The myUSCIS tool was launched in December 2014. It provides up-to-date information about the application process for immigration benefits; tools to help prepare for naturalization, such as the civics practice test (available in both English and Spanish); and resources to find citizenship preparation classes and authorized doctors across the country.
Future plans for myUSCIS include the ability to check the status of pending cases, communicate with USCIS, schedule appointments, learn about visa availability and file naturalization applications online.
To learn more about myUSCIS, visit our website.
Labels: customer service